Terms and Conditions

Effective Date: February 16, 2026

Company: Vibely Pty Ltd (“Vibely,” “we,” “us”)

You may request a copy of these Terms in PDF format by contacting us at social@vibely.com.au

If you subscribed through an external service (such as Apple ID or Google Play), cancellations and refunds must be handled directly through that provider. If you subscribed through Apple ID, Apple manages refunds at https://getsupport.apple.com. Google Play subscribers should visit https://play.google.com.

For subscriptions purchased directly through Vibely, refund requests may be submitted to social@vibely.com.au Please include your full name, account email, and order number.

1. Introduction

By creating an account or using Vibely’s website, mobile application, or any related services (“Services”), you agree to be bound by this Terms of Use Agreement (“Terms” or “Agreement”), as well as our Privacy Policy, Cookie Policy, Community Guidelines, and Safety Advice (collectively, “Policies”). These Terms apply to all visitors, users, and subscribers.

If you do not agree, you must discontinue use of Vibely immediately.

Important Notice on Disputes: Section 15 of these Terms contains binding arbitration provisions, class action waivers, and limits on legal remedies. Please read carefully.

We may update these Terms from time to time. Any material changes will be communicated by email, app notification, or on this page with a new effective date. Continued use of Vibely constitutes acceptance of updated Terms.

2. Account Eligibility and User Responsibilities

2a. Eligibility

By using Vibely, you represent and warrant that:

• You are an individual, at least 18 years of age.
  
  
• You have legal capacity to enter into this Agreement.
  
  
• You are not located in a jurisdiction where Vibely is prohibited by law.
  
  
• You are not on any government list of restricted or prohibited individuals.
  
  
• You have not been convicted of crimes involving violence or sexual misconduct.
  
  
• You do not have more than one Vibely account.
  
  
• You have not been previously banned without written permission to rejoin.
  
  

If you cease to meet these requirements, your access is automatically revoked.

2b. Your Responsibilities

You agree to:

• Use Vibely in compliance with all applicable laws and these Terms.
  
  
• Keep your account information truthful and up to date.
  
  
• Protect your login credentials.
  
  
• Treat other users respectfully both on and off the platform.
  
  
• Upload at least one clear photo of yourself for authenticity.
  
  
• Follow Vibely’s Community Guidelines and Safety Advice.
  
  

2c. Prohibited Actions

You may not:

• Misrepresent your identity, age, or affiliations.
  
  
• Harass, stalk, threaten, or abuse other users.
  
  
• Solicit money, gifts, or items of value.
  
  
• Post illegal, offensive, discriminatory, or explicit content.
  
  
• Use Vibely for fraud, commercial promotion, or political campaigns.
  
  
• Copy, scrape, or misuse other users’ content.
  
  
• Interfere with or disrupt Vibely’s systems or networks.
  
  
• Reverse engineer, decompile, or attempt to hack Vibely’s services.
  
  
• Create new accounts after suspension or termination without permission.
  
  

2d. Prohibited Content

Vibely prohibits content that is:

• Abusive, threatening, discriminatory, or harassing.
  
  
• Sexually explicit, obscene, or degrading.
  
  
• Promoting violence, exploitation, or harmful misinformation.
  
  
• Misleading, defamatory, or false.
  
  
• Spam or solicitation for goods and services.
  
  
• Containing viruses, spyware, or malicious code.
  
  
• Infringing intellectual property or privacy rights.
  
  
• Depicting minors or non-consensual imagery.
  
  

Violations may lead to suspension or termination.

3. Content

3a. Your Content

You retain ownership of the content you post (“Your Content”), but grant Vibely a worldwide, royalty-free, transferable license to use, display, and distribute Your Content as needed to operate and improve our Services.

You are responsible for Your Content. Vibely may review, edit, or remove content at its discretion.

3b. Member Content

Other users’ content (“Member Content”) belongs to them. You may not copy, sell, or misuse Member Content.

3c. Vibely’s Content

All other intellectual property (logos, features, code, graphics, designs) belongs to Vibely or our licensors. You are granted a limited, revocable license to use the Services for personal purposes only.

4. Inappropriate Conduct and Reporting

Vibely is committed to a safe, respectful community. If you encounter inappropriate behavior, you may report it through the in-app reporting system.

Depending on severity, consequences may include warnings, suspension, or permanent bans. In serious cases, Vibely may cooperate with authorities.

5. Privacy

Your use of Vibely is also governed by our Privacy Policy, which explains how your data is collected, stored, and shared.

6. License Granted to You

As long as you comply with these Terms, Vibely grants you a personal, worldwide, non-exclusive, revocable license to use our Services for their intended purpose. This license is automatically revoked if you violate these Terms.

7. Rights You Grant Vibely

By creating an account, you grant Vibely a license to use Your Content as described in Section 3. This includes authority to take action against misuse of Your Content outside Vibely (such as sending copyright takedown notices).

You also agree that Vibely and its partners may show advertising within the Services.

8. Purchases and Subscriptions

Vibely offers both free and premium features. Premium subscriptions may be purchased via:

• External Services (Apple App Store, Google Play).
  
  
• Internal Purchases (direct through Vibely using credit/debit cards or other processors).
  
  

Subscriptions automatically renew until cancelled.

Refund policies depend on your jurisdiction (see Section 8d and Section 21). Purchases of Virtual Items (such as boosts or credits) are final and non-refundable.

If you delete your Vibely account, any active subscriptions purchased directly through Vibely will be cancelled immediately. External purchases must be cancelled through the provider.

9. Account Termination

You may delete your account at any time through the app settings.

Vibely may suspend, restrict, or terminate accounts for violations of these Terms, harmful conduct, or misuse of the Services. Termination may occur without notice.

No refunds will be issued if your account is terminated for misconduct.

10. Background Checks

Vibely does not conduct criminal background or identity verification checks on users. You are responsible for exercising caution when interacting with others.

Vibely may, where permitted, run screenings or use public records, but this is not guaranteed. Always use good judgment when meeting others in person.

11. Disclaimer of Warranties

Vibely’s Services are provided “as is” and “as available.” We make no guarantees regarding:

• Matches, interactions, or outcomes.
  
  
• Continuous, error-free, or secure operation.
  
  
• Accuracy of user content.
  
  

Any material downloaded or obtained through Vibely is at your own risk.

12. Copyright Complaints

If you believe your copyright is infringed on Vibely, you may submit a takedown notice to social@vibely.com.au with the following:

• Identification of the copyrighted work.
  
  
• Identification of the infringing material.
  
  
• Your contact details.
  
  
• A statement of good faith belief.
  
  
• A statement made under penalty of perjury that you are authorized to act.
  
  

Vibely may terminate accounts of repeat infringers.

13. Ads and Third-Party Content

Vibely may display ads or promotions from third parties. We are not responsible for third-party products, services, or content. If you interact with a third party, their terms govern your relationship with them.

14. Limitation of Liability

To the fullest extent permitted by law, Vibely and its affiliates are not liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.

Our total liability to you will not exceed the amount you paid Vibely in the 24 months preceding your claim.

Some jurisdictions do not allow certain limitations, so these may not apply to you.

15. Dispute Resolution

Most disputes can be resolved informally by contacting social@vibely.com.au

If not resolved, disputes will be handled by binding arbitration or small claims court, except where prohibited by law.

By agreeing to these Terms, you waive the right to participate in class actions or jury trials to the fullest extent permitted by law.

Arbitration will be administered by a recognized arbitration provider under its rules, and hearings will typically be conducted in your place of residence.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia, unless local consumer protection law prohibits such a choice.

17. Venue

Except where prohibited by law, disputes that are not arbitrated must be brought in the courts of New South Wales, Australia.

18. Indemnification

You agree to indemnify and hold harmless Vibely, its affiliates, officers, and employees against claims, damages, or expenses arising out of your use of the Services, Your Content, or violations of these Terms.

19. Acceptance of Terms

By using Vibely, you confirm acceptance of this Agreement, our Privacy Policy, Cookie Policy, and Community Guidelines. If you do not agree, discontinue use of Vibely.

20. Entire Agreement

These Terms, along with incorporated Policies, form the entire agreement between you and Vibely. They supersede all prior agreements. If any provision is invalid, the remainder remains enforceable.

21. Special State and Country Terms

Certain jurisdictions grant you additional rights:

• California, New York, Illinois, North Carolina, Ohio, and others: You may cancel your subscription without penalty within three business days of purchase. In case of death or disability, your estate may be entitled to a refund for the unused portion.
  
  
• EU, EEA, UK, Switzerland: You may cancel within 14 days of purchase for a full refund.
  
  
• Germany: You may terminate a renewed subscription with one month’s notice.
  
  
• Denmark and UK: You may exercise cancellation rights in line with local consumer law.

22. Contact Us

If you have questions about these Terms, please contact:

Vibely Legal Department
 Email: social@vibely.com.au
 Support: social@vibely.com.au